uniform and / or carry your identification tag at all times.
yourself by name to all the visitors and learn their names in
explain the overall itinerary (day 1, 2, 3Ö) of your trip using
your map and invite any questions from your group.
clearly explain the schedule of the dayís activities.
everyone has a life jacket and enough drinking water (at least 2
litters / person) and is comfortable (be sure to them before
boat driver to the group.
luggages are in plastic bags and securely stored.
visitors know that they can ask for the boat to slow down or
stop if they wish to view any wildlife or take photos.
Watch out for
interesting wildlife and features along the way to point out to
your visitors e.g. birds, snakes, local people fishing, swidden
areas etc. Share your knowledge with them.
to disembark from the boat as needed.
person has at least 2 litters of drinking water each. Carry
purification tablets with you so bottles can be refilled from
streams along the way.
you are at the head of the group and the community guide at the
rear of the group at all times. Lead the group at the moderate
walking places. Do not separate the group into fast walkers.
Keep everyone together.
Stop for a
rest break every 30 minutes-1 hour. Ask your group how
frequently they want5 to stop. Watch out for those people who
look particularly tired and weak and need to rest for longer or
more frequently. Make they have plenty of water to drink.
the community guide look out for interesting and cultural
feature along the way and stop to interpret them to your group.
stopping at a tree or interesting feature make sure you wait for
the whole group to gather around you in a circle before you
begin your explanation. Interesting features include: wildlife
sign (e. g foot prints, bear scratch marks, bird feathers, snake
skins etc), fruits, shoots, nuts and leaves that you can offer
to your visitors to taste or eat that night in the campsite,
plants used for medicine by local people, plants used for
building and handicraft construction (e. g special types of
bamboo, rattan, vines), plants collected by local people for
sale (e. g. malva nuts, cardamom, rattan vines, resin, eaglewood
etc); evidence of human use of natural resources (e. g animal
traps, burnt resin trees, excavation pits for wild potatoes
etc); sacred sites for local people. Always ask the community
guide to look out for these interesting features and to provide
information about their use or translate for him from Khmer to
English. Use your wildlife field guide books to show your
visitors pictures of those animals identified by any sign, calls
If some one in your group is
injured or becomes sick to the point they cannot carry on you
need to be able to escort them back to the road end and to Ban
Lung as soon as you can. If the group has three guides ( 2
English speaking and 1 non English speaking) then the remainder
of the group can continue on with 2 guides ( if they know the
route well) and the sick / injured person should be escorted out
by the second English speaking guide who know the route back. If
the sick / injured person cannot walk unassisted then it is
necessary to carry him/her out using the provided stretcher or
hammock. In this situation the whole group must end the tour and
return together. In a serious case attempt to contact the
Virachey National Park headquarters as soon as possible (by
radio from the ranger station or mobile phone) to emergency
evacuation and to organize medical assistance or emergency
evacuation. Provide first aid as required and according to your
Please be courteous and
respectful at all times. Remember your visitors are paying for
their experience and expect you to be professional and helpful
at all times. If your visitors wish to start early in the
morning to optimize their chances of hearing or seeing wildlife,
have a quick non-cooked lunch to save time or wish to continues
walking even if you are tired please try to accommodate their
wishes unless for reasons of safely it is not wise to do so.
If some of
your visitor wish to smoke please inform them that it is only
allowed during resting breaks and when camping. All cigarette
butts must be carefully extinguished and deposited in a plastic
bag for transport out of the park. Guides are not permitted to
smoke while guiding visitors except privately when in campsites
or in the village.
If you need to
select a camp site for the night ensure that you have done so by
4.00pm in the afternoon to allow sufficient daylight to set up
camp, collect water, bathe, cook etc. If you are heading toward
a permanent campsite it may be more efficient to send the
community guide off in advance of the group by an hour or so to
set up the camp before the visitor arrive.
assist visitor to set up their hammocks or tents. Ensure they
are hung in safe locations well away from dead or dying trees
and overhead branches.
The guides are
responsible for cooking. Ensure food is well cooked and that
eating utensils are clean. Wash port and plates, cups and
utensils directly after use. Do not leave them dirty around the
campsite as it will attract animals.
Ensure food is
safely stored away from rats and other animals when sleeping.
At night offer
to take visitors on a short walk a round the campsite to look
for night animals using your flashlight.
visitors that should they need to go to the toilet they should
do so in a location well away from the camp site and river and
to bury all waste.
or passing through a village always go directly to introduce
yourself and your tour group to the headman or other village
authorities before relaxing or exploring the village.
If you wish to
look lunch or rest in a village that you are passing through
always ask the permission of the household owner first. Offer to
share some food the household. And be sure to thank them for
their hospitality when you leave.
home stay be sure to introduce your visitors to the household
hosts and provide your visitors with clear guidance on where to
sleep and where not to go in the house of out respect for the
host familyís privacy.
suggest to the group that they separate into the smaller group
or pair and to stay in different houses so that the benefits
from house stays are available to more households in the
Be sure that
you pay the fees to the host family for accommodation and not
your visitors. Do not pay more than the agreed, set price.
host family to prepare food for the visitors ensure cleanliness
and hygiene standards are maintained. Eating utensils must be
clean and drinking water properly boiled. Eat together as one
group even if stay in different houses.
entering the village spend 15 minutes with your group in quiet
place to introduce them to the village-the ethnicity of the
village (refer to visitors culture doís and donís - make
yourself familiar with these), where to bathe. Where to the
toilet, where any scared or taboo sites are around the village.
visitors to negotiate a price for any rice wine that is offered
or handicrafts for sale. Remember that is forbidden for visitors
to cultural artifacts from the village such as gongs, old
visitors as they explore the village to insure that they have
translation should they wish to know about aspects of village
life and do not violate scared or taboo areas / rules.
become drunk, loud or disrespectful to the local people you will
need to firmly but politely instruct them to change their
At the End
of the Trip
Be sure that
each visitor completes a feedback questionnaire at the end of
the tour and that these are compiled in an envelope and return
to headquarter in Banlung.